Welcome to Beillen.eu, the online hub of Plenum Ltd, your dedicated source for top-tier broadcast batteries and chargers. With a rich legacy dating back to 2005, we take pride in our commitment to providing premium power solutions to the filmmaking community. Nestled in the heart of Budapest, Hungary, our central location allows us to efficiently deliver our high-quality products to filmmakers and camera operators across the entire European Union. As the authorized dealer of Beillen products, we ensure that our customers receive cutting-edge technology and reliable power solutions to meet the demands of the dynamic broadcast industry. At www.beillen.eu, we cater to volume orders with exclusive special pricing. Whether you're outfitting an entire production or stocking up for future projects, we've got you covered. Take advantage of our personalized service and competitive rates by requesting a quote today. Empower your projects with top-quality broadcast batteries and chargers at unbeatable prices – inquire now and let us tailor a solution that meets your specific needs. Explore limitless possibilities with Beillen at www.beillen.eu. We gladly accept requests for crafting high-capacity Li-ion batteries tailored to your unique specifications, even for low-volume orders. Our commitment to personalized solutions ensures that whether you require specialized power for broadcast or cinematography, we're here to meet your exact needs. Contact us to discuss your custom requirements, and let Beillen power your creativity with precision and flexibility.
Last updated: 2023.11.01.

## 1. Introduction

Welcome to Beillen eShop ("we," "us," or "our"). This Cookie Policy explains how we use cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

By using our website, you consent to our use of cookies in accordance with this Cookie Policy.

## 2. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences, settings, and login details.

## 3. How We Use Cookies

We use cookies for the following purposes:

- **Essential Cookies:** These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

- **Performance and Analytics Cookies:** These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

- **Functionality Cookies:** These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

- **Targeting or Advertising Cookies:** These cookies are used to deliver advertisements relevant to you. They also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

## 4. Your Choices

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.

## 5. Changes to This Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page.

## 6. Contact Us

If you have any questions about our Cookie Policy, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Purchasing in our webshop

Purchasing Beillen broadcast batteries and other goods is easy. Simply choose your products by browsing our categories, select quantity and add items to the shopping cart. When you have finished, proceed to checkout.


Registration (optional)

At the first step of the checkout, registered users will be presented with the login form to easily reach their saved shipping and billing address.
Unregistered users will be presented here with a simple form to submit their shipping and billing data, and with the option to register. Although registration is optional we suggest you to register, so it would be faster to place your purchase order next time. There are other advantages to customer registration as well: you can access your order history and you will be eligible to special discounts which might be offered to registered users only.

Please note that registration process is finished only when you click the validation link provided in the confirmation email we send you upon registration.


VAT (Value Added Tax)

VAT is to be paid upon the net price of the purchased goods. Our company is located in Hungary. The local tax rate in Hungary is 27%. Customers from Hungary do pay VAT, regardless of their EU VAT ID status.

For EU customers with a valid EU VAT ID we do not charge VAT when purchasing goods at our webshop. Please note that in order to be eligible to purchase on the net price, you have to submit your valid EU VAT ID during the registration process, and your shipping address has to be in the country that has issued your EU VAT ID.

The VAT ID you provide on registration is automatically validated online using VIES. VIES service being temporary unavailable might prevent us from accepting your valid VAT ID. In this case, we ask you to leave the EU VAT ID field blank and let us know your ID via This email address is being protected from spambots. You need JavaScript enabled to view it.. We reserve the right to require additional documents as proof of your VAT exempt status prior to shipping your goods.

Customers outside the European Union do not pay VAT on their purchase. Please note that additional import duties and taxes might be payable to your local authorities.

By default, our system adds VAT to the net price in the shopping cart. Please log in or proceed to checkout and enter your data to see the actual price that is automatically calculated based on your shipping location and the VAT information you provided.


Shipping

At checkout you will be able to confirm or edit your shipping address and choose from the available shipping options. Currently we use DPD to handle shipping. Offered service options are DPD Classic (2-7 business days) and DPD Express (1-3 business days). Our stock is located in Budapest, Hungary. Goods will be released from our warehouse only after your payment is received.

In addition to the shipping cost, you have to pay a handling fee when shipping to countries outside the EU. This handling fee is charged by the forwarder agency in order to manage the export and import clearance of your goods. Please note that this fee does not include the applicable duties or taxes, it covers only the clearance administration done by DPD.

We ship to the following countries:
Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City State.

Purchase orders from countries other than the above can be placed via email instead of using the automatic checkout. This way we can find you a shipping option that is customized to your location.

Customers from Hungary please visit Beillen Hungarian Webshop here.

We do not ship to PO Boxes, hotels, motels or resorts.


Payment

We offer different payment methods. You can choose the Bank transfer in advance payment option if you do not want to pay with your credit card on the internet. Please note that bank transfer usually takes a couple of days, and we can only dispatch your goods whenever your payment is received on our bank account. We provide you with the data you need for the money transfer at the final step of the checkout.

We use PayPal and Stripe for online payment processing. With PayPal you can use your credit card even if you do not have a PayPal account. Of course you can use your PayPal account to pay for the goods purchased. The following credit cards are accepted by PayPal: Visa, MasterCard, American Express, Discover and PayPal Plus. With Stripe you can use all major credit and debit cards, as well as Apple Pay, Google Pay, Alipay, Link, plus BLIK, Bancontact, EPS, giropay, iDEAl and Przelewy24.

After you click the Confirm Order button on the last checkout page, you will be redirected to PayPal's or Stripe's secure website to complete the transaction. Please note that your credit card data is not exposed to us with this payment method.

After completing the payment an automated email will be sent to you to inform you that your order is processed. Report of all changes in your order status will be sent to the email address you provided during checkout.


Cancellation of your order

Your order might be cancelled free of charge before we inform you that your package is released for shipping. This way your payment will be fully refunded. Please allow 15 days for the refund to complete.


Return policy

Although we strongly believe that you will be fully satisfied with our products, if you are dissatisfied with your purchase, you have the right to return it to us within 15 days of receipt of the item(s). Returned goods are either exchanged or refunded, upon your decision. Refunds do not include the original shipping cost.

The following rules apply to all returns. Please note that we reserve the right to refuse the return or to charge a restocking fee of up to 25% if the following conditions are not fully met.

1. All returned items must be in new condition, in their original box and must include all original packing materials, accessories and manuals.
2. Damaged goods can only be returned if those have arrived to the customer already damaged. Written claims of the damage must be provided to us in 24 hours after receipt of the goods.
3. You will need to obtain a RMA (Return Merchandise Authorization) number prior to returning item(s) to us. Please request an RMA number via our office email address or via fax.
4. Place the original package into a shipping carton. Do not place stickers or shipping labels on the original package
5. Include the original invoice.
6. Write your RMA number clearly on the outer carton.
7. Send the package to our office address (as seen on the invoice or on our contact page)
8. Use insured shipping service with a tracking number. Cost of the return shipping is on the customer. Please note that we do not take responsibility for lost or damaged return packages.
9. Obtained RMA numbers are valid for 15 days.

Refunds on returned items will be issued through PayPal to the account the payment was originating from at the time of purchase. Please allow 15 days for the refund to complete.


Warranty

You are purchasing goods possessing CE (Conformité Européenne) mark. Items are RoHS (Restriction of Hazardous Substances Directive) compliant.

We offer two years limited warranty on our products from the date of purchase.

Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model. You have to obtain an RMA number prior to sending defected items back to us. Please refer to our Return Policy on obtaining and validity of your RMA number. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense.

Plenum Co., Ltd. will have no liability for any product returned if it is determined that the defect is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external covers), accident or mishandling while in the possession of someone other than Plenum Co., Ltd.

Plenum Co., Ltd. is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

Last updated: March 7, 2024

This Privacy Policy describes how Beillen ("we", "us", or "our") collects, uses, and discloses your personal information when you visit https://www.beillen.eu (the "Site").

We are committed to protecting your privacy and handling your personal information responsibly and transparently. Please read this Privacy Policy carefully before using the Site.

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site.

  1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Site:

  • Personal Information: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City
    • Cookies and Usage Data
  • Usage Data: We may also collect information on how the Site is accessed and used ("Usage Data").

  • Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  1. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

  1. Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Site
  • To notify you about changes to our Site
  • To allow you to participate in interactive features of our Site when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site
  • To detect, prevent, and address technical issues
  1. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Hungary and choose to provide information to us, please note that we transfer the data, including Personal Data, to Hungary and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

  1. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Beillen
  • Prevent or investigate possible wrongdoing in connection with the Site
  • Protect the personal safety of users of the Site or the public
  • Protect against legal liability
  1. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

  1. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

  • In certain circumstances, you have the right:

    • To access and receive a copy of the Personal Data we hold about you
    • To rectify any Personal Data held about you that is inaccurate
    • To request the deletion of Personal Data held about you
  1. Service Providers

We may employ third-party companies and individuals to facilitate our Site ("Service Providers"), to provide the Site on our behalf, to perform Site-related services, or to assist us in analyzing how our Site is used.

These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  1. Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective, and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your Personal Data in accordance with this Privacy Policy.

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